Sustainability Philosophy and System of Promotion

Sustainability Philosophy

TOTO Group considers sustainability management to be management by the use of sustainability initiatives for the purpose of bringing TOTO Group Corporate Philosophy to life.
The TOTO Corporate Philosophy outlines the purpose of the company's existence, our business fields and the desired image for all of our stakeholders as the basis of what the company motto strive to communicate.

Philosophy System for TOTO Group Management

Company Mottos

Established in 1962

"Take pride in your work, and strive to do your best" embodies our determination to contribute to the advancement of society and improve the lifestyles of customers with a strong service mentality.

TOTO Group Corporate Philosophy

Sustainability Promotion System

We established the CSR Committee and the specialized CSR department and started CSR activities in 2004. In fiscal 2023, the name was changed to the "Sustainability Committee". The Sustainability Committee is held twice a year with the president as the chairperson and by supervising and commanding a bird's-eye view of the three fields—environment, social, and governance— to work on sustainability management. At the Sustainability Committee, sustainability issues and materiality that includes climate change are discussed, and activity plans are developed, and each subcommittee in charge develops promotion plans, deploys them to the relevant divisions and Group companies at home and abroad, and conducts cross-divisional activities.

Promotional System of Sustainability Committee

Process for Promoting Sustainability Management

Embedding Sustainability into Our Company Culture

To foster sustainable management, we believe it is essential for Group members to take initiative, guided by their understanding and shared commitment. The TOTO Group offers diverse opportunities for training, collaborative learning, and open communication, enabling individuals to recognize sustainability challenges as their own and actively implement solutions.  

Deepening Understanding and Seeing as Their Own Issue

The TOTO Group offers programs on sustainability promotion as part of its various in-house training programs for new hires, newly appointed managers and senior management. It endeavors to provide employees with the knowledge they should understand and to raise their awareness of sustainability according to their respective work areas and responsibilities. Additionally, it provides annual joint learning sessions for all Group employees. In fiscal 2024, in addition to learning about Scope 1 to 3 as measures against climate change, employees focused on Scope 3 and learned about the Group’s specific initiatives, including the relationship between water use and CO2 emissions, material changes, efforts made in the transportation and delivery processes, and waste reduction. After the learning sessions, they held discussions at each workplace to see the issues as their own, deepen their understanding, and implement the initiatives.

Internal Communication

With the aim of accelerating the activities that will lead to a reduction in greenhouse gas emissions, the TOTO Group launched the “Thanks CN!” initiative in fiscal 2023 to achieve carbon neutrality in which all Group members are expected to participate. Under the slogan, “Thank your colleagues for their activities and sharing and be thanked by future generations,” the TOTO Group shares the actions of its members around the world on the company intranet. Specifically, we share the practices of the various departments in the company in a relay format, as well as individuals’ activities on the company’s social networking site. Sharing practices inspires Group members, encouraging them to work on new practices. Having more people work together improves awareness among members.