Purpose
The TOTO Group exerts efforts to assure, maintain and enhance the satisfaction of every customer by continually offering products and services that surpass customer expectations.
Text
Purpose
The TOTO Group complies with laws and regulations, societal rules and other requirements in all of its corporate activities, aiming to achieve customer satisfaction through fair and transparent conduct.
Text
Purpose
Based on respect for human life and dignity, the TOTO Group continuously develops creative and self-sufficient human resources and contributes to greater employee satisfaction and creation of the living culture of customers.
Text
Purpose
In order to remain a company needed by society, the TOTO Group strives to increase the satisfaction of its stakeholders through communication, to promote prompt and appropriate collection, disclosure and use of information, and to work in cooperation with the stakeholders.
Text
Purpose
The TOTO Group considers conservation of the global environment to be one of the most important issues in need of addressing and contributes to the creation of a sustainable society by promoting highly environmentally conscious corporate management.
Text
Purpose
The TOTO Group aims to find solutions for issues in local communities and at a global scale, and effectively uses its management resources for activities aimed at social contribution and coexistence with communities.
Text
Purpose
The TOTO Group recognizes that the protection and appropriate safety management of its information assets and all other management assets held by the TOTO Group is an extremely important social responsibility. The TOTO Group ensures that all of its employees understand this policy, strives to provide products and services that customers feel secure using, and continuously improves its security. Through these efforts, The TOTO Group aspires to be a company that is trusted by its customers.
Text
The TOTO Group strives to provide products, services and information that make customers feel secure using them by ensuring the safety and reliability to prevent the leaking of confidential information and implementing thorough security control of customer information and other types of information held.
The TOTO Group complies with laws and regulations and with international standards for security, and strives to conform to the standards in the countries and regions in which its businesses are promoted.
*In view of the importance of personal information, the TOTO Group strives to protect such information based on the separately stipulated TOTO Group Privacy Policy.
The TOTO Group establishes security areas aimed at protecting management assets it possesses and manages such assets appropriately in each area. The TOTO Group strives to ensure safety of people in security areas at the same time as implementing safety management of assets in those areas.
All employees are continually educated and trained regarding security and informed of appropriate management and proper use of assets.
In case of an accident concerning security, the TOTO Group promptly identifies the cause and implements appropriate measures, which include prevention of recurrence.
The TOTO Group regularly inspects and assesses the level of security and status of compliance for continuous improvement.
Purpose
The TOTO Group, in manufacturing products that are used daily by a diverse array of people, contributes to the creation of a society that allows as many people as possible to live comfortable lives. It does this by offering easy-to-use products and services to as many customers as possible, suited to nationality, gender, age, physical ability and other such characteristics.
Text
Purpose
The TOTO Group fulfills its corporate responsibility in all aspects of business management, the environment and society, and carries out balanced activities with the aim of achieving sustainable development of businesses, society and the Earth. Through fair and equitable purchasing and in cooperation with suppliers, the TOTO Group continues to offer valuable products and services for customers.
Text
Purpose
Text
1.Safety and health
1.The TOTO Group complies with laws and regulations related to safety and health, and with the standards of the TOTO Group.
2.The TOTO Group carries out safety- and health-related efforts in every process of its corporate activities.
3.The TOTO Group makes effective use of its safety and health management system to implement continuous improvement.
4.The TOTO Group strengthens its ties with Group companies and partner companies, aiming to create a better work environment with their cooperation.
5.The TOTO Group actively cooperates with the safety and health activities of the competent authorities and relevant organizations.
2.Disaster prevention
1.The TOTO Group complies with laws and regulations and internal rules related to disaster prevention.
2.The TOTO Group takes measures to prevent fire, storm and flood damage, and other disasters, and to minimize damage in times of disaster.
3.The TOTO Group strengthens its ties with Group companies and partner companies and promotes daily activities for disaster prevention management.
4.The TOTO Group strengthens its ties with the competent authorities, related organizations and local communities, and promptly discloses information in the case of fire, leakage of toxic substances, or other accidents, in endeavoring to ensure the safety of local communities.
Purpose
The TOTO Group continuously eliminates all causes of interruption in the achievement of its management policies to fulfill its social responsibility and maintain the Group's public credibility. In the event of an emergency, the Group makes every effort to minimize the impact on stakeholders as much as possible, develops appropriate measures to prevent recurrence, and strives to regain the trust of relevant parties.
Text
Purpose
The TOTO Group recognizes that the protection and appropriate safety management of its customer information and all other personal information held by the TOTO Group is an extremely important social responsibility. The TOTO Group ensures that all of our employees understand this policy and implements measures for promoting protection of personal information. Through these efforts, The TOTO Group aspires to be a company that is trusted by its customers.
Text
The TOTO Group complies with laws and regulations and with international standards for protection of personal information, and strives to conform to the standards in the countries and regions in which its businesses are promoted.
Customer information and all other personal information is protected from leakage, forgery, destruction, etc. through appropriate measures for protection based on the Privacy Policies of TOTO and its Group companies (declaration of the notion of and policy on the protection of personal information).
The TOTO Group strives to provide products, services and information that make customers feel secure using them by implementing comprehensive control of customer information and other types of personal information held and ensuring the safety and reliability of the information system.
All employees are continually educated and trained regarding protection of personal information and informed of appropriate management and usage of personal information.
In case of an accident involving loss or leakage of personal information, the TOTO Group promptly identifies the cause and implements appropriate measures, which include prevention of recurrence.
The TOTO Group regularly inspects and assesses the level of protection of personal information and status of compliance for continuous improvement.
Purpose
The TOTO Group respects intellectual property (patents, design, trademarks, copyrights, trade secrets, etc.) and appropriately protects, manages and uses its intellectual property constituting the source of the distinctive characteristics of TOTO as it seeks to increase the value of the TOTO brand and provide products that are valuable and reliable for customers.
Text
Purpose
-As a member of international society, the TOTO Group shall respect the international norms of human rights and fulfill the responsibility to respect human rights as a company.
Text
1. Responsibility for respecting human rights and legal compliance
-The TOTO Group shall comply with the laws and regulations in each country and region, as well as international norms.
-If internationally recognized human rights and the laws and regulations in each country and region contradict, the TOTO Group shall pursue ways to respect the principles of international human rights while complying with local laws.
2. Assessment and review of the risks related to human rights
-To fulfill responsibility to respect human rights, the TOTO Group shall build a mechanism to assess and review the risks associated with human rights and continuously implement this. The TOTO Group shall also identify the adverse impacts on human rights through the mechanism and work on the prevention, mitigation, and reduction of such impacts.
-The TOTO Group shall stipulate key issues concerning the risks associated with human rights in its business activities and work on reducing such risks.
-With regard to the key issues, the TOTO Group shall regularly conduct assessments and reviews according to the changes in social circumstances and its business activities.
3. Correction and remedy
-If it has become clear that its business activities caused, contributed to, or resulted in adverse impacts on human rights, the TOTO Group shall work on the correction of such impacts through the appropriate means.
-The TOTO Group shall work on the building of a structure to be able to receive concerns and complaints from stakeholders through the internal and external whistleblowing desks where those to whom adverse impacts on human rights have occurred or are likely to occur can consult and strive to solve the problems or implement remedial measures.
The TOTO Group shall also accept anonymous whistleblowing and confidentiality, such as the name, of the whistleblower, shall be strictly observed.
4. Dialogues with stakeholders
-The TOTO Group shall evolve a series of initiatives of the Policy through dialogues and discussions with stakeholders.
-The TOTO Group shall disclose the status of the initiatives of respecting human rights through its website and other means of communication.
5. Human rights education
-In order for the Policy to be established for all corporate activities and to be effectively implemented, the TOTO Group shall provide the appropriate education and training for all people working for the TOTO Group and encourage its suppliers and the persons concerned who are involved in its businesses, products, or services.
6. Continuous initiatives for respecting human rights
-To continue and enhance the initiatives to respect human rights, the TOTO Group shall regularly review and improve the Human Rights Policy.
-The TOTO Group shall expect its suppliers and the persons concerned who are involved in its businesses, products, or services to understand and support the content of the Policy and continuously encourage them to respect the Policy.
お気に入りに保存しました