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TOTO Group Human Resources Policy

We promote diversity, nurture and effectively utilize human resources, and encourage a good work-life balance so that everyone in the TOTO Group can work to maximum potential.

In a spirit of respect for human life and dignity, the TOTO Group continuously cultivates its employees, prizing qualities such as enthusiasm, fertile imagination and autonomy, and contributes to the enhancement of employee satisfaction, as well as to the creation of customer lifestyles.

TOTO Group Human Resources Policy

Human Resources Management Cycle in the TOTO Group

To promote Group Human Resources Policy, we implement human resources management from the perspective of Groupwide optimization. In addition, by placing this management cycle into motion, we monitor and promote a wide range of initiatives, including the recruitment and cultivation of human resources, the establishment of an employee-friendly business environment, and the promotion of activities to manage employee health.

Toward the Realization of a Comfortable Company-Employee Satisfaction

The TOTO Group conducts the TOTO Group Awareness Survey every year to measure the level of employee satisfaction in order to gain an understanding of the penetration of the corporate philosophy, management policies and organizational climate, and to serve as an indicator of the motivation and self-realization of all people working for the TOTO Group. At the same time, the results of the survey are analyzed and fed back to each department to help employees reaffirm the company's policies and change their behavior to achieve the company goals through their work.


Improvement Cycles based on Awareness Survey


Employee Satisfaction


20212022
2023
Employee Satisfaction75.2pt
74.9pt
75.9pt

* Data for full-time/contract/temporary employees of the TOTO Group (Japan).  
* Calculated based on the overall score (average value of comparable items for 3 years) from TOTO Group Awareness 
  Survey of employees.


Status of employment


202120222023
(no. of personnel)
(%)
(no. of personnel)
(%)
(no. of personnel)
(%)
Group total number of employees
Total36,853
10036,18810035,027100
Full-time employees
31,777
86.231,44887.030,85388.1
Contract employees
2,779
7.52,7057.52,5307.2
Temporary employees
2,297
6.22,0355.61,6444.7
JapanTotal
18,355
10018,08710017,726100
Full-time employees
13,903
75.713,96877.214,02179.1
Contract employees
2,395
13.02,28012.62,18212.3
Temporary employees
2,057
11.21,83910.21,5238.6
OverseasTotal
18,498
10018,10110017,301100
Full-time employees
17,874
96.617,48096.616,83297.3
Contract employees
384
2.14252.33482.0
Temporary employees
240
1.31961.11210.7

* Overseas employees: local employees and seconded employees from Japan


Return on Investment in Human Resources


20212022
2023
Return on Investment in Human Resources1.5pt
1.4pt
1.4pt

* TOTO Group (excluding temporary employees)
* Return on Investment in Human Resources [a-(b-c)/c]
* a. Total sales, b. Total operating expenses (cost of sales + selling and administrative expenses), 
  and c. Total employee-related expenses (salaries + allowances)

Promoting Diversity
Promoting Work-Life Balance
Human Resource Development
Occupational Safety and Health
Employee Health
Management and Labor Dialogue
Support of Employee's Sport Activity

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