• logo
  • Home
  • Company Information
  • Global Network
  • Where to Buy
  • Japan Site

Company Information

Sustainability

Investor Relations

Sustainability

List of Sustainability Data

* The Data indicated with ☑ for FY2025 have been assured.
* TOTO Group = TOTO LTD. + Consolidated subsidiaries
* TOTO＝TOTO LTD.
* FY2020 : (fiscal year ended March 31, 2021), FY2021 : (fiscal year ended March 31, 2022), FY2022 : (fiscal year ended March 31, 2023), FY2023 : (fiscal year ended March 31, 2024),  FY2024 : (fiscal year ended March 31, 2025) 

Environmental Performance Data

GHG Emissions

IndicatorsUnitFY2021FY2022FY2023FY2024
FY2025
Scope 1 + 2 + 3thousand tons CO219,99018,43316,76016,843*115,300
Scope 1 + 2thousand tons CO2
352
267
254246
214
Scope 1thousand tons CO2
188
168
　141
129
☑ 116
(per unit of sales)t - CO2/million yen
0.29
0.24
0.200.18
0.16
Direct GHG emissions from non-energy processesthousand tons CO2
5.1
4.5
4.04.6
4.3
Scope 2thousand tons CO2
164
99
113
117
☑ 99
(per unit of sales)t - CO2/million yen0.250.140.160.16
0.13
Scope 3thousand tons CO219,63818,16616,50616,597*1
15,086
(per unit of sales)t - CO2/million yen30.425.923.522.7
20.5
Category 1
thousand tons CO2
750751619607*1
574.8
Category 2
thousand tons CO2
16817578140 
120
Category 3
thousand tons CO2
45474140
39
Category 4
thousand tons CO2
130625146
43
Category 5
thousand tons CO2
179
1010
9
Category 6
thousand tons CO2
5555
4
Category 7
thousand tons CO2
15151514
14
Category 8
thousand tons CO2
－
－
－ －
－
Category 9
thousand tons CO2
52524745
43
Category 10
thousand tons CO2
－
－
－－
－
Category 11thousand tons CO218,426
17,01915,61215,661*1 
☑ 14,212
Of which, direct emission*2thousand tons CO2
－ 
－ 
－ 
 4,092☑ 3,831
Category 12
thousand tons CO2
30312929
27
Category 13
thousand tons CO2
－
－
－－
－
Category 14
thousand tons CO2
－ －
－ －
－
Category 15
thousand tons CO2－
－
－ －
－

*1 To improve calculation accuracy, the scope of aggregation has been revised starting from fiscal year 2024.
*2 CO₂ emissions of products that directly consume energy

Inherent Limitations with the Measurement and Evaluation of Environmental Performance Data

The quantitative results for greenhouse gas (GHG) emissions listed in the data book and other materials are subject to uncertainties pertaining to the measurement of activity data and the determination of emission factors. The results are also impacted by scientific uncertainties related to the determination of global warming potentials.
Accordingly, the reported GHG emissions may vary materially when different calculation methods, activity data, emission coefficients, and assumptions are used within an acceptable range.

Energy Consumption

IndicatorsUnitFY2021FY2022FY2023FY2024
FY2025
Quantity of energy consumptionMWh
1,350,455
1,224,6891,061,083982,734
☑ 893,300
(per unit of sales)MWh/million yen
2.09

1.75

1.511.36
1.21
Quantity of non-renewable energy consumptionMWh
1,291,489

1,058,595

940,222 863,952
☑ 780,875
(per unit of sales)MWh/million yen2.00

1.51

1.341.19
1.06
Quantity of fuel consumption
MWh
963,366

859,726

724,761
651,673
☑ 580,734
(per unit of sales)
MWh/million yen
1.49

1.23

1.030.90
0.79
Quantity of electric power consumptionMWh
315,155189,117208,011205,825
☑ 196,798
(per unit of sales)
MWh/million yen
0.490.270.300.28
0.27
Quantity of other types of energy consumptionMWh
12,9699,7527,4516,454
☑ 3,344
(per unit of sales)
KWh/million yen
20.1013.9110,618.91
4,53
Quantity of renewable energy consumptionMWh
58,966166,094120,861118,781
☑ 112,424
(per unit of sales)
KWh/million yen
91.38236.88172.10163.96
152.45
Rate of renewable energy use%4.413.611.412.1
12.6
Ratio of renewable energy power%15.846.836.836.6
36.1
Energy costmillion yen10,09312,89711,55711,342
10,684


Preserving Water Resources

IndicatorsUnitFY2021FY2022FY20223FY20224
FY2025
Total amount of water withdrawals
thousand m3
2,675
2,407
2,017
1,785
☑1,642 
(per unit of sales)m3/million yen4.153.432.872.46
2.23 
Surface waterthousand m3－－－－
－
Groundwaterthousand m3
463426419354
328 
Sea waterthousand m3－ － － －
－
Water from productionthousand m3－ － － －
－
Water from third partiesthousand m32,2121,9811,5981,431
1,314 
Total amount of water discharges*
thousand m3
1,8501,7131,4511,363
1,325 
(per unit of sales)m3/million yen
2.872.442.071.88
1,80 
Surface waterthousand m3702
668609
596
622 
Groundwaterthousand m3－ － －－
－
Sea waterthousand m333403949
57
Water from third partiesthousand m31,1151,004803718
646 
Amount of water consumption*
thousand m3825694566422
317 
Amount of recycled waterthousand m3
2,1632,0081,7371,765
1,494 
Water recycling rate%44.745.546.349.7
47.6 

* In 2025, we retrospectively revised the figures for wastewater discharge and water consumption following a review of the calculation methodologies applied in prior periods.


Waste

IndicatorsUnitFY2021FY2022FY2023*FY2024
FY2025
Waste generatedthousand tons142.5116.894.886.2
☑ 73.8
(per unit of sales)kg/million yen220.8166.6135.0119.0
100.1
Total amount of waste processedthousand tons 22.314.815.0 15.0
☑ 16.5
(per unit of sales)
kg/million yen
34.621.121.420.6
22.3
Breakdown: (Amount of landfill waste)thousand tons－ 7.88.08.1
8.9
(Waste incineration volume with energy recovery)thousand tons－ 6.15.95.7
6.4
(Waste incineration volume without energy recovery)thousand tons－ 0.91.11.1
1.2
Recycling amount (not including thermal recycling)thousand tons
120.2102.079.871.2
☑ 57.4
(per unit of sales)
kg/million yen
186.3145.5113.698.3
77.8
Recycling rate (including thermal recycling) %99.599.899.899.0
96.1
(Japan)%
99.999.699.699.2
99.6
(Overseas)%
99.399.999.998.9
94.0
Hazardous waste generatedthousand tons－ 0.780.90 1.11
☑ 1.20
(per unit of sales)kg/million yen0.311.111.281.53
1.63
Hazardous waste processed
thousand tons－ 0.680.861.05
1.01
(per unit of sales)kg/million yen－ 0.971.221.45
1.37
Breakdown: (Amount of landfill waste)thousand tons－ 0.590.770.99
0.35
(Waste incineration volume with energy recovery)thousand tons－ 0.020.040.06
0.05
(Waste incineration volume without energy recovery)thousand tons－ 
0.070.050.01
0.61
Recycling amount (not including thermal recycling) 
thousand tons－ 
0.100.040.06
0.19
(per unit of sales)
kg/million yen－ 
0.140.060.08
0.26

* The calculation method was revised in fiscal 2023. 

Atmospheric Emissions

IndicatorsUnitFY2021FY2022FY2023FY2024
FY2025
Amount of chemical substance emissions (PRTR Law applicable)t26.827.622.331.5
30.2 
(per unit of sales)kg/million yen
0.040.040.030.04
0.04 
SOx emissionst
81.786.183.6
 86.0
☑ 85.0
(per unit of sales)
kg/million yen
0.130.120.120.12
0.12
NOx emissionst
135.2128.3110.8
95.3
☑ 83.8 
(per unit of sales)
kg/million yen
0.210.180.160.13
0.11 
Dust emissionst
43.641.529.4
27.5
☑ 33.9 
(per unit of sales)
kg/million yen
0.070.060.040.04
0.05 
VOC emissionst
26.727.522.231.2
29.9 
(per unit of sales)
kg/million yen
0.040.040.030.04
0.04 


Raw Materials Used

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Amount of raw materials usedthousand tons649.0
572.8
505.1
465.0411.0


Percentage of Legal Wood Materials and Recycled Wood Materials

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Legal Wood Materials%1513151410
Recycled Wood Materials%
8587858690
Others%
00000
Total%
100100100100100


Environment Management System

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Percentage of ISO 14001 certification acquisition%73.976.677.373.972.9


Violations of Related Environmental Laws

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Number of related environmental law violationscases00000
Japancases0
0
0
00
Overseascases0
0
0
00

* Serious offense with a fine of USD10,000 or more


Calculation Method of Environmental Performance Data

Please refer to "Integrated Report 2026 Financial and Non-Financial Data" p.18-20 for the Calculation Method of Environmental Performance Data.

TOTO GROUP Integrated Report 2026 Financial and Non-Financial Data

Social Performance Data

Customers

IndicatorsUnitFY2021FY2022FY2023FY2024
FY2025
Customer satisfaction in after-sales servicepoints
93.1
94.094.295.1
95.2
Customer satisfaction surveys (Japan)
Showroom satisfaction
points
74.775.376.581.9
84.4
Evaluations on customer response qualitypoints78.877.579.782.3
84.7


Quality Management System

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Percentage of ISO 9001 certification acquisition%
74.5
77.4
77.674.373.1


Status of Employment

IndicatorsUnitFY2021FY2022FY2023FY2024
FY2025
Group total number of employeesno. of personnel
36,853
36,18835,027 34,673
☑ 31,837
Maleno. of personnel24,40423,74622,74422,597
20,300
Femaleno. of personnel12,44912,44212,28312,076
11,537
Percentage of female employees%33.834.435.134.8
36.2
Full-time employeesno. of personnel31,77731,44830,85330,268
27,826
Contract employeesno. of personnel2,7792,7052,5302,459
2,253
Temporary employeesno. of personnel2,2972,0351,6441,946
1,758
Number of employees (Japan)no. of personnel18,35518,08717,72617,819
17,616
Maleno. of personnel11,05610,93610,67710,848
10,754
Femaleno. of personnel7,2997,1517,0496,971
6,862
Percentage of female employees%39.839.539.839.1
39.0
Full-time employeesno. of personnel13,90313,96814,02114,057
14,163
Contract employeesno. of personnel2,3952,2802,1822,093
1,950
Temporary employeesno. of personnel2,0571,8391,5231,669
1,503
Percentage of employees under 30 years old%14.814.113.813.8
13.7
Male%9.08.78.58.5
8.6
Female%5.75.45.35.2
5.1
Percentage of employees between 30 and 49 years%50.247.745.143.9
43.1
Male%27.025.624.123.7
28.9
Female%23.222.120.920.2
19.3
Percentage of employees 50 years old and over%35.038.241.142.3
43.2
Male%24.726.628.228.6
28.9
Female%10.311.612.913.8
14.3
Number of graduate recruits (Japan)no. of personnel232232240278
216
Maleno. of personnel165168168198
151
Femaleno. of personnel67647280
65
Percentage of female employees%28.927.630.028.8
30.1
Retention status of graduate recruits (non-consolidated)
Job turnover rate within three years
%
ー
10.215.416.0
8.0
Recruitment of experienced personnel (non-consolidated) 
Ratio of total recruitment for experienced regular workers%65595551
55
Ratio of recruitment for external experienced regular workers%7162728
20
Average age (non-consolidated)ages

44 years and
6 months old

44 years and
11 months old

45 years and
4 months old

44 years and
6 months old

44 years and
2 months old
Average number of years of continuous service (Japan)
years
15.3
15.8
16.3
16.7
16.9
Male
years
17.217.718.218.5
18.7
Female
years
12.412.913.413.8
14.3
Number of employees (overseas)
no. of personnel
18,49818,10117,30116,854
14,221
Male
no. of personnel
13,34812,81012,06711,749
9,546
Female
no. of personnel
5,1505,2915,2345,105
4,675
Percentage of female employees
%
27.829.230.330.3
32.9
Full-time employees
no. of personnel17,87417,48016,83216,211
13,663
Contract employeesno. of personnel384425348366
303
Temporary employees
no. of personnel
240196121277
255
Composition of employees by region
Japan
%
49,850.050.651.4
55.3
China
%
18.218.318.517.7
11.9
Asia and Oceania
%
28.027.526.726.7
28.3
Americas
%
3.73.94.03.9
4.2
Europe
%
0.30.40.30.3
0.3
Number of foreign employees in the TOTO Group(Japan)
no. of personnel
46484851
63


Diversity

IndicatorsUnitFY2021FY2022FY2023*2FY2024
FY2025
Breakdown of Employees by Nationality*1
Japan
%
ー
ー
51.150.8
55.4
Vietnam
%
ー
ー
12.7
12.4
13.0
China
%
ー
ー
19.917.5
12.5
Thailand
%
ー
ー
7.87.5
7.8
India
%
ー
ー
4.34.4
5.0
Number of managers
no. of personnel
3,8723,5233,6913,712
3,655
Male
no. of personnel
3,1522,7672,8542,838
2,773
Female
no. of personnel
720756837874
882
Percentage of female managers
%
18.621.522.7
 23.5
☑ 24.1
General manager level and above*3
no. of personnel
7497671,2001,235
1,205
Male
no. of personnel
7177291,0681,093
1,059
Female
no. of personnel
3238132142
146
Percentage of female employees
%
4.35.011.011.5
12,1
Section chief level and above*3
no. of personnel
2,1391,7932,4912,477
2,450
Male
no. of personnel
1,7221,3531,7861,745
1,714
Female
no. of personnel
417440705732
736
Percentage of female employees
%
19.524.528.329.6
30.0
Number of managers (Japan)
no. of personnel
2,8882,5602,6362,659
2,667
Male
no. of personnel
2,4392,0822,0972,095
2,098
Female
no. of personnel
449
478
539
564
569
Percentage of female managers
%
15.518.720.4
21.2
☑ 21.3
Number of new management appointmentsno. of personnel253212231229
212
Male
no. of personnel
178140149170
167
Female
no. of personnel
75728259
45
Percentage of female employees
%
29.634.035.525.8
21.2
Number of managers (Overseas)
no. of personnel
9849631,0551,053
988
Male
no. of personnel
713685757743
675
Female
no. of personnel
271278298310
313
Percentage of female managers
%
27.528.928.2
29.4
☑ 31.7
Employees with disabilities
Japan
no. of personnel
307314321329
342
Ratio of employees with disabilities (Japan)
%
2.532.582.652.70
2.82
Ratio of employees with disabilities (Overseas)
%
0.760.740.780.75
0.67

*1 The table shows the top five nationalities among our employees, excluding Group companies in the Americas.
*2 Figures for FY2023 exclude Group companies both in the Americas and Europe.
*3 Calculated for the TOTO Group (Japan) between FY2021 and FY2022

Gender Wage Gap (TOTO)

 (Average Female Wage/Average Male Wage)

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
All employees
%
ー
60.5
60.6
61.1
61.7
Regular workers
%
ー
62.6
62.662.8
63.6
Part-time and fixed-term contract workers
%
ー
79.2
75.776.8
76.0


Work–Life Balance (Japan)

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Total employee turnover rate
%
2.52.72.72.62.8
Voluntary employee turnover rate
%
2.12.52.22.32.2
Work hours
Average scheduled working hours per year
hours per person
1,901.81,901.01,907.91,898.21,898.2
Average hours actually worked per year
hours per person
1,937.81,916.01,913.81,905.51,905.5
Average hours of overtime and holiday work per monthhours per person
18.518.116.416.115.8
Number of employees with long working hours
no. of personnel
234931813
Number of paid holidays taken
days
18.218.819.018.418.3
Percentage of paid holidays taken
%91.2
94.395.692.791.8
Number of people using reduced working hour and leave systems
Employees taking childcare leave, etc.  (TOTO Group)no. of personnelーーー364 *442
Maleno. of personnelーーー188262
Femaleno. of personnelーーー176 *180
Percentage of employees taking childcare leave  (TOTO Group)
Male%ー57.964.772.6☑ 98.5
Female%ーーー100☑ 100
Number of employees taking childcare leave, etc.
(TOTO)		no. of personnel200237247231 *260
Male
no. of personnel
6696120109140
Female
no. of personnel
134141127122 *120
Percentage of employees taking childcare  leave (TOTO)
Male%37.766.773.283.2 ☑ 95.9 
Female%100100100100 ☑ 100  
Average number of days of childcare leave taken by male employees (TOTO)daysーー29.357.249.8
Percentage of employees returning to working after childcare leave (TOTO) %97.496.397.892.396.3
Number of employees taking nursing care leave .
(TOTO)		no. of personnel1317101210
Maleno. of personnel11412
Femaleno. of personnel12166118
Percentage of employees using work-life balance support systems (childcare, nursing care, and medical treatment) (TOTO)
Number of employees utilizing reduced working hours for childcare (TOTO)
no. of personnel
318310305316333
Male
no. of personnel
6410107
Female
no. of personnel
312306295306326
Number of employees utilizing reduced working hours for nursing care (TOTO)
no. of personnel
959107
Male
no. of personnel
20100
Female
no. of personnel
758107
Number of employees using telework system (TOTO)
no. of personnel
3,5544,7715,2385,6694,481

* The number of female employees who took childcare leave in FY2024 has been retrospectively revised, as one additional individual was recognized after the prior year’s figures had been finalized.

Human Resource Development

IndicatorsUnitFY2021FY2022FY2023FY2024
FY2025
Number of fellows (highest position of R&D specialist) (non-consolidated)
no. of personnel
2233
3
Average training time per employee
hours
10.110.310.410.7
11.2
Average training cost per employee
thousand yen
30.031.532.735.0
37.7
Number of participants in management development training
no. of personnel
ー
108
111124
128
Japan
no. of personnel
62909390
91
Overseas
no. of personnel
ー
181834
37
Number of participants in leadership development training (Japan)*
no. of personnel
230244246236
228
Number of supervisors carrying out evaluations through multi-faceted observations (Japan)
no. of personnel
797490780
880
Number of participants in training for promoted employees (Japan)
no. of personnel
1,1441,1371,0511,191
1,020

* Figures for supervisors carrying out evaluations through multifaceted observations (Japan) from FY2024 onward represent the number of people who carried out multifaceted observations in the training for newly appointed department chiefs and section chiefs and training in each department.

Occupational Safety and Health

IndicatorsUnit
FY2021FY2022FY2023FY2024
FY2025
Lost time injury frequency rate
TOTO Group employees
no unit0.280.210.20
 0.14
☑ 0.30
TOTO Group contractors (in-plant cooperative firm)
no unit0.460.900.00
 0.15
☑ 0.16
Occupational illness frequency rate
TOTO Group employees
no unit0.000.000.00
 0.00
☑ 0.00
Number of work-related fatalities
TOTO Group employees
no. of personnel000
 0
☑ 0
TOTO Group contractors (in-plant cooperative firm)
no. of personnel000
 0
☑ 0
Health and safety education
no. of personnel
670494513511
527
Percentage of employees undergoing full medical examinations after regular health check-ups (legally required examinations) (Japan）
%
100100100100
100
Participation rate for health-related training (Japan）
Participation rate for mental health self-care training
%
ー
100100100100
Participation rate for mental health line care training
%
100100100100
100
Implementation rate for specific healthcare guidance (lifestyle improvement program)*3
%
97.396.697.099.9
99.6


Labor Unions

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Percentage of employees in labor unions and other organizations
%
87.8
87.7
87.3
87.085.9


Employee Satisfaction (Japan)

IndicatorsUnit
FY2021FY2022FY2023FY2024FY2025
TOTO Group Awareness Survey—overall score
points
75.2
74.9
75.9
77.878.6
TOTO Group Awareness Survey—peace of mind and satisfaction indicators
points
74.1
73.3
74.6
76.277.0


Supply Chain Management

IndicatorsUnit
FY2021FY2022FY2023FY2024FY2025
Sustainable procurement activities
Total number of suppliers
no. of suppliers1,397
1,378
1,360
1,3051,241
Number of critical suppliers
no. of suppliers
573
620
601
584540
Number of suppliers who have participated in the assessment survey
no. of suppliers
498
531
518
486434
Achievement rate for compliance with the TOTO standards
%100100100100100


Social Contribution

IndicatorsUnit
FY2021FY2022FY2023FY2024FY2025
Amount spent on social contribution
billion yen1.271.24
1.25
1.231.36
Percentage of employees taking part in volunteer activities, donations offered, etc.
％84.0
91.8
108.1
143.9225.7

*Up to FY2023, ratio of the number of employees who participated in volunteer activities to the total number of employees on a consolidated basis.

TOTO Water Environment Fund

IndicatorsUnit
16th
(2021-2023)		17th
(2022-2024)		18th
(2023-2025)		19th
(2024-2026)		20th
(2025-2027)
Organizationsno. of organizations1211131116
Grant assistancemillion yen27.5
24.8
27.3
27.627.6


Involvement in Public Policy

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Donations to political organizations
thousand yen
2,500
2,700
2,800
1,2001,620


Compliance

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Number of legal violations
cases
0
0
0
00
Violations of Anti-Monopoly Act
cases
0
0
0
00
Violations of Anti-Corruption Law
cases
0
0
0
00
Legal violations related to import and export management
cases
0
0
0
00
Number of whistleblowing cases
cases
4762755878
Japan
cases
4456635071
Overseas
cases
361287
Compliance with TOTO Group Awareness Survey
Degree of instillation in the workplace
points
82.8
83.8
84.2
85.886.5
Degree of individual awareness
points
90.8
91.3
91.3
92.192.6


Respecting Human Rights

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Participation rate for human rights training
％
100100100100100
Number of cases of litigation and administrative guidance
Discrimination cases
cases
00000
Severe child labor
cases
00000
Severe forced labor
cases
00000


Directors and Audit & Supervisory Committee Members

IndicatorsUnitFY2021FY2022FY2023FY2024FY2025
Directors and Audit & Supervisory Committee members*
no. of personnel
1615151413
Number of female employees
no. of personnel
01
122

* Up to FY2021, this displayed directors and Audit & Supervisory Board members.


Calculation Method of Social Performance Data

Please refer to "Integrated Report 2026 Financial and Non-Financial Data" p.21-26 for the Calculation Method of Social Performance Data.

TOTO GROUP Integrated Report 2026 Financial and Non-Financial Data

Assurance Report  


Notes to the Reader of Assurance Report:
This is a copy of the Assurance Report and the original copies are kept separately by the Company and KPMG AZSA Sustainability Co., Ltd.


 


お気に入りに保存しました

お気に入りを見る

マイページを作成すると
メリットがたくさん！

お気に入りしたページにはメモやラベルを追加でき、お気に入り一覧は家族・施工会社・ショールーム に共有できます。

マイページおすすめ
  1. Home
  2. Company Information
  3. Sustainability

  4. List of Sustainability Data

© TOTO LTD.