TOTO Group Safety and Health, and Disaster Prevention Policies

The TOTO Group aims to achieve zero industrial accidents and zero cases of occupational illness, and to create a comfortable work environment.The TOTO Group takes measures to prevent fire, storm and flood damage, and other disasters, and to minimize damage from disasters.

Safety and Occupational Health System

To smoothly advance health and safety activities and to raise the standards, TOTO Group holds a Health, Safety and Security Committee meeting once every six months. Representatives of divisions and labor unions attend the meeting to formulate group policies and basic measures for the year in an effort to promote transparency at each division.
In addition, corporate and labor representatives participate in the Health and Safety Committee held monthly at each division to report and deliberate safety and sanitation activities, and determine measures to improve them, to promote penetration of activities in the workplace via personnel in charge of safety and health in the workplace.
In addition, once at the end of the fiscal year, the Board of Directors will hear a report of the deliberations of the Health, Safety and Security Committee to review promotion of safety and health activities.

Safety hygiene activity management system chart

Safety hygiene activity management system chart

Health and Safety Management System

Health and Safety Management System
TOTO Group reflects the comprehensive objectives of the ILO Guidelines, in accordance with the Ministry of Health, Labor and Welfare's Industrial Safety and Health Management System Policy as the Health, Safety and Security Management System functions throughout the entire TOTO Group.

Initiatives for Comfortable Workplace Environment

TOTO Group endeavors to maintain and improve a comfortable workplace environment for employees to prevent occupational illnesses. Using measurements from the work environment to identify current conditions, we take actions to counter the source of issues, improve working methods, conduct training in order to establish a management system common to the Business Group and expand our efforts.

Anti-dust measures

TOTO uses stricter management standards than the rest of the world in a day-to-day, ongoing basis. Measures to eradicate dust itself to eliminate the need for masks, Local Exhaust equipment has been installed and other facility-dependent measures have been taken in an effort to shorten exposure time, while protective equipment such as dust masks are worn in areas that do not respond to these countermeasures in order to prevent impact to the human body.

Noise Prevention

To avoid irreversible occupational disease (hearing loss),we provide thorough training in use of equipment to contain the source, shortening exposure time, and correct use of ear plugs and other protective wear in locations where countermeasures are difficult to implement.

Chemical substance management

We make knowledge of SDS common, measure the work environment for organic solvents and specific chemical substances, and implement measures for locations where problems are identified. In addition,risk assessments for chemical substances are advanced in alignment with TOTO Group.

Workplaces That Use Chemicals
Workplaces That Use Chemicals

Workplaces that Measure the Work Environment
Workplaces that Measure the Work Environment

Prevention of Occupational Accidents

Safety and Health Check

The entire TOTO Group developed a system for checking safety, and has operated it since fiscal 2006. This is to curb "unsafe movements" or avoid a risky situation in a plant of a Group production company where a human error leads to a disaster. We have investigated at all the production bases of the Group the status of safety management system, unsafe movements of workers in a plant, or risks of unstable equipment. It resulted in significant improvement of safety in our Group, and helped build a safer environment. All countermeasures for locations indicted in the Safety Check are now complete for FY 2016 as well as we continue to resolve safety issues.

Scenes from a Workplace Health and Safety Check
Scenes from a Workplace Health and Safety Check

Scenes from a Health and Safety Check at Outdoor Facilities
Scenes from a Health and Safety Check at Outdoor Facilities

Cross Check

Cross check
The entire TOTO Group focuses on the prevention of unsafe activities and requires checks from a third party’s perspective by a health and safety representative from a different office. To identify unsafe activities, checkers from a different office inspect production equipment and on-site work for the purpose of preventing possible causes of accidents from a new perspective. Any unsafe activities detected shall be addressed and problems shall be identified through an analysis of the causes. The outcomes of these efforts are introduced into the entire TOTO Group’s health and safety activities.

Foster awareness of safety

Safety and Health Training

TOTO Group conducts regular in-house safety and health training in a continuous effort to improve safety for site workers and the knowledge of safety personnel.
Main program Event details
Hierarchy-based training (mandatory) Group training is provided to all new employees, new section managers, new department general managers and new group company presidents.(In 2016, 447 people participated.)
New foreman training Provided to new foreman (Manufacturing Department) at each location.
Employment training Provided to new employees at each location.
Relocation training Provided to transferees and employees who change duties.
Beginner training Provided for inexperienced workers.
Skill improvement training Safety and the Environment Section managers and Safety personnel are provided Safety Personnel Meetings and Workshops (2 times per year), a study group for measurement of the workplace environment, and national block leader meetings.
Follow-up training Site workers are provided experience-based training in risks within the company.
All employees watch a safety training DVD.

Scenes from Safety and Health Training (1) (Thorough understanding of pointing and calling someone)
Scenes from Safety and Health Training (1) (Thorough understanding of pointing and calling someone)

Scenes from Safety and Health Training (2) (Use of devices to allow trainees to experience danger)
Scenes from Safety and Health Training (2) (Use of devices to allow trainees to experience danger)

Scenes from Safety and Health Training (3) (for use in outdoor experience facilities)
Scenes from Safety and Health Training (3) (for use in outdoor experience facilities)

Traffic safety training

TOTO Group holds traffic safety awareness courses for personnel who commute via Sales Department cars as well as personally owned cars, motorbikes and bicycles.

Conditions in which Work-Related Accidents Occur

Work-related Accident Frequency Rate

Work-related Accident Frequency Rate
TOTO Group strives to assess the conditions of work-related disasters which occured to prevent similar accidents. The number of Group work-related accidents trends downward every year,the manufacturing severity rate in 2016 fell below the national average for the manufacturing industry. To completely eliminate these accidents, TOTO continues to make comprehensive, group-wide efforts to prevent work-related accidents.

Initiatives for a Healthy Mind and Body

The TOTO Group Corporate Philosophy states the idea of "creating an employee friendly work environment that respects the individuality of each employee", and we are promoting mental and physical health with the goal of realizing work environments that facilitate work. In order to achieve that, we are developing health-conscious initiatives on the three pillars of health care, mental health measures and health promotion.

Health Management

Trends in Diagnosis Rate

Trends in Diagnosis Rate
TOTO Group (in Japan) regularly conducts health examinations and follow-up measures to prevent physical illness and promote health maintenance, For fiscal 2016, we aimed and succeeded in reaching 100% in three rates: the Regular Health Checkup Examination Rate, the Secondary Screening Participation Rate (Retest and/or Detailed Test), and Rate of Health Guidance Implementation (Industrial Physician and/or Public Health Nurse). Analysis of health examination data is ongoing as measures are introduced based on the results.

Reduced Absenteeism for Mental Health

For maintenance of mental health, TOTO Group (in Japan) promotes the four types of care as advocated by the Ministry of Health, Labor and Welfare:(self-care, and care from the line (care from a supervisor) care such as that provided by workplace public health care staff, and care from resources outside the workplace (such as from various institutions outside the workplace and expert care). As a result, the number of new cases of absenteeism owing to mental health issues remains flat.
In addition, management and labor promote work-life balance to maintain employee health and are in the process of optimizing labor hours. TOTO Group (in Japan) established internal standards in addition to standards implemented by law for employees working long hours to undergo an interview with a doctor, so that not only is the health of employees in question examined by an industrial physician who also offers guidance and advice, their current duties are reviewed by a superior to prevent recurrence of long working hours and review and future preventative measures.



  • Lectures on mental and physical self-care for new employees
    TOTO Group’s entrance ceremony includes lectures on mental and physical self-care in its comprehensive training program. In our comprehensive training program for new employees, industrial physicians and public health nurses provide communication training. Activities such as distributing a mental health pamphlet and ensuring that the new employees know those from whom they should seek advice to orient them to their new working life.

  • Mental health seminars for third year employees
    Industry doctors conduct mental health seminars as part of training for third year employees. We also care for the mental health of sales-related employees as a public health nurse interviews all such employees.

  • Individual interviews
    Stress checks were introduced in fiscal 2016. Highly stressed individuals were advised to undergo an interview, and those who wished to were also interviewed.A committee consisting of superiors, our personnel affairs divisions and industrial health staff holds meetings to make decisions for or against reinstating employees who are absent due to a mental issue. Reinstated employees are followed up by means of, for example, regular interviews with an industrial physician.


Management and supervisor training (Attendance rate: 100%) includes training for mental health management, such as the early detection of, consideration for and treatment of people suffering from poor mental health.

Care offered internally by staff in business locations

Staff in the personnel division in each location cooperate with industry doctors and family doctors to respond to issues on which they have been consulted by employees or their managers/supervisors.Our industrial health staff strive to improve their skills in giving advice and to understand more about the leave system and other related issues in an effort to move forward with our mental health measures.

Promoting Good Health

TOTO Group (in Japan) runs various health promotion programs centering on the Health Care Center and TOTO Health Insurance Association as part of its its efforts to maintain employee health. To counter lifestyle-related diseases and promote better health in FY2016, the employee cafeteria menu was changed to include information on calorie and salt content, while events such as "Food Education Event Healthcare Menu," "Walking Event," and "Yoga Class" were also held. In particular, the health promotion activity at the Kokura Plant #1 of TOTO head office attracted a total of nearly 1,300 participants in fiscal 2016 versus nearly 900 in fiscal 2014. The increase in the number of participants is attributable to the growing awareness of health among our colleagues.With the average age of the TOTO Group (in Japan) rising, the number of employees requiring health management support is expected to increase. We aim to reduce the average number of employees requiring health management support for conditions such as blood pressure and diabetes by approximately 0.3% by FY2018 (compared with FY2015). This increase in the participation rate leads to results that include prevention of lifestyle-related diseases, improved health, and a fostering of awareness in respect of good health.
We are also using the company intranet to communicate information depending on the season and epidemics regarding lifestyle disease prevention, heat-related illness, and influenza, etc.In fiscal year 2015, we set up a site for supporting health improvement. It presents health improvement activities conducted at different workplaces. A health consultation counter has also been established for the purpose of health counseling and consultation for all employees.

Promoting Good Health1

Promoting Good Health2

Promoting Good Health3

Named Health Management Brand in FY2017

Named Health Management Brand in FY2018
TOTO was lauded for its health initiatives underscored by the three pillars "Health Management," "Reduced Absenteeism Due to Mental Health," and "Health Promotion (Promoting Good Health)"and named as FY2017 Health Management Brand, in an event sponsored by the Ministry of Economy, Trade and Industry and the Tokyo Stock Exchange.

* "Health Management" is a registered trademark of NPO Workshop for the Management of Health on Company and Employee.

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